Medical Referrals

Our Clinical Services Team, manage a national network of 200 occupational physicians. This means that employees can be seen quickly, local to where they live or work.

Most importantly, we ensure that you receive a consistent level of service across the country, and that reports to you are clear, unambiguous and delivered on time.

We also look after all your employees’ medical records confidentially and ethically, and ensure that the process is conducted with the appropriate consents.

The Process

Consent Form By using an effective set of procedures and the latest IT web enabled systems, we are able to efficiently manage individual medical referrals.

The Clinical Services Team will, where necessary take reports from GPs and/or Consultants, and if necessary organise an independent medical examination of the employee through our network of 200 occupational physicians across the UK.

Who should be referred

Referral Form Typically about 30 out of every 1,000 employees (excluding PHI and ill health retirement claims) will need to be referred to us for a medical report each year. We would discuss with you these trigger levels, but they may include:

Medium and long term absence
Repeated short term absence
Poor performance
Substance misuse
Pre promotion
Pre employment
Rehabilitation
Post serious accident
Self referral

Our report to you

Our commitment to you is that this report will be available as soon as possible and will give you clear and unambiguous advice on how to manage the employee. It will report on:

Fitness to work
Restrictions on employment
Expected return to work date
Likelihood of further absence
Appropriate capability and attendance targets
Implications for Disability Discrimination Act

Examples of these manuals and handbooks are available on our client site. To receive a guest password, please click here.